Shipping Policy
Order Processing:
Orders are processed immediately after confirmation.
Customers will receive a confirmation notification once the order is being prepared.
Delivery Time:
All orders are delivered within 6 hours from the time of confirmation.
Delivery times may vary slightly during peak hours or due to extreme weather conditions.
Shipping Fees:
Shipping fees are calculated based on the delivery location and order size.
Free delivery may be offered for orders above a certain value, as specified in the app or website.
Delivery Partners:
Orders are delivered by our in-house delivery team or trusted courier services.
Customers can track their order status in real-time through the app.
Failed Delivery:
If delivery fails due to incorrect address or customer unavailability, redelivery can be scheduled.
Additional delivery fees may apply for repeated failed attempts.
Shipping Restrictions:
Certain areas may not be serviced due to distance, safety, or other restrictions.
Hazardous or restricted items cannot be delivered.
Contact Support:
For any shipping-related issue, contact customer support with your order number.
